Asian4D Privacy Policy – Personal Data Protection for Malaysian Users

This Privacy Policy outlines the personal data protection practices of Asian4D — an online entertainment platform operating under a valid international licence. This document applies to all users who access or use our platform via the website at asian4d.run, the Asian4D mobile app, or any other digital channel we operate.

As a platform serving users in Malaysia, Asian4D adheres to data protection principles established under applicable data protection laws. We take a transparent and responsible approach to every aspect of handling your personal data — from the point of collection through to deletion when it is no longer needed.

By registering an account with Asian4D or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you are free to stop using our platform. Should you have any questions, please do not hesitate to contact us.

Asian4D collect personal data from various sources depending on how you interact with our platform. Below are the categories of data we collect, along with their purposes and legal bases:

We do not collect sensitive categories of data such as health information, religious beliefs, political views, or biometric data unless specifically required for identity verification processes mandated by the relevant authorities.

Personal data we collect from members Asian4D used only for specific, legitimate purposes. We do not use your data for any purpose not stated below without first obtaining your fresh consent:

• Platform service delivery: To create and maintain your account, process deposits and withdrawals, and provide access to live casino games, slots, Sports Betting (including Malaysia Super League football, EPL, badminton, cricket), poker, and all other platform features.
• Identity verification & compliance: To fulfil our anti-money laundering (AML) compliance obligations, verify the minimum age of 18, and meet the requirements of our operating licence.
• Security & fraud prevention: To detect and prevent unauthorised access, identity fraud, bonus abuse, bot usage, and other suspicious activity that could compromise the security of your account or our platform.
• Customer support: To handle your enquiries, complaints, and support requests efficiently and effectively in Bahasa Malaysia.
• Platform improvements: To analyse usage patterns on an aggregate (not individual) basis in order to improve the user experience, develop new features, and ensure optimal technical performance.
• Account-related communications: To send you important notifications about your account, changes to our terms, security updates, and information relevant to your use of the platform.
• Responsible gaming: To monitor play patterns and identify members who may benefit from responsible gaming support — in line with our commitment to member wellbeing.
• Marketing (with your consent): To send you information about bonuses, promotions, and new offers that may interest you — only where you have given consent to receive marketing communications.

Asian4D does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. However, there are limited circumstances where we need to share data with other parties for legitimate operational reasons:

• Payment processors: Required transaction information is shared with payment providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX banks solely for the purpose of processing your deposits and withdrawals. All payment processors are bound by strict data protection agreements.
• Technology service providers: We engage third-party providers for services such as cloud hosting, performance analytics, and security tools. They only access the data necessary for their specific function and are not permitted to use that data for any other purpose.
• Legal authorities: We will disclose data where required by a court order, a lawful legal investigation, or licensing compliance obligations that are binding on us.
• Licensing authority: Certain information may need to be shared with the licensing authority that governs our operating licence as part of routine compliance audits.
• Group company members: Companies within the same group as Asian4D may share information for internal administrative purposes, subject to strict confidentiality obligations.

The security of your personal data is our top priority Asian4D. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, or misuse:

• Encryption in transit: All data transmitted between your browser or app and our servers is protected by 256-bit SSL/TLS — the same encryption standard used by banking institutions in Malaysia.
• Stored data encryption: Sensitive data such as identity information and financial records is encrypted at rest using internationally recognised encryption algorithms.
• Role-based access control: Asian4D staff are granted access only to the data necessary to perform their specific duties. All access to member data is recorded in audit logs that are stored securely.
• 24/7 security monitoring: Our systems are continuously monitored for suspicious activity, intrusion attempts, or anomalies that may indicate a security threat.
• Regular penetration testing: Asian4D undergoes regular security testing (penetration testing) by independent security experts to identify and address system vulnerabilities before they can be exploited.
• Secure backups: Data is regularly backed up to a separate location with full encryption to ensure recovery in the event of a system failure.

Regarding retention periods, Asian4D keeps your personal data for as long as your account remains active. Once your account is closed, data is retained for the period required by law and compliance obligations (typically 5–7 years) before being securely deleted. Data that is no longer needed for a legitimate purpose is deleted or anonymised on a regular basis.

Platform Asian4D uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and maintain the security of your login session. The types of cookies we use are as follows:

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the Asian4D platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

As a member of Asian4D, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary difficulty:

To exercise any of the rights above, contact us at support@asian4d.run stating the right you wish to exercise and your identification details for verification purposes. We will respond within 14 business days.

Asian4D does not accept registrations from individuals under the age of 18. Our platform is strictly for adults, and we take this responsibility very seriously. We do not knowingly collect any personal data from children or minors under the age of 18.

Should we discover that personal data belonging to an underage individual has been collected unintentionally — whether through registration using false information or other circumstances — we will take immediate action to delete that data and close the associated account. Parents or guardians who believe their child has an Asian4D account are encouraged to contact us promptly at support@asian4d.run.

Platform Asian4D may contain links or integrations with third-party services for specific purposes such as payment processing. It is important to understand that this Asian4D Privacy Policy applies to our platform only.

When you click a link that takes you to an external platform or use the services of a payment provider such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or your bank's FPX portal, your privacy will be governed by that provider's own separate privacy policy. Asian4D is not responsible for the privacy practices of third-party platforms and encourages you to read their respective privacy policies before providing them with your personal information.

Asian4D may send you marketing communications about the latest bonuses, festive promotions, weekly reload offers, and new product updates — but only if you have given your consent to receive them during or after registration.

You can stop receiving marketing communications at any time by:

• Click the "Unsubscribe" link at the bottom of any marketing email we send you.
• Updating your communication preferences through the account settings within the Asian4D platform.
• Reaching our customer support team at support@asian4d.run with a request to withdraw your marketing consent.

Please note that withdrawing your marketing consent will not affect your receipt of essential account-related communications such as security notifications, transaction confirmations, or updates on changes to our terms — these are service communications we are required to send.

Asian4D reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal developments, or improvements in how we handle data. Members will be notified of any material amendments via email and a prominent notice on the platform at least 7 days before the changes take effect.

The "last updated" date at the top of this page always reflects the current version of the Privacy Policy in effect. We encourage you to review this page periodically, especially after receiving a notification of amendments from us. Continued use of the Asian4D platform after the effective date of any amendment constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how Asian4D handle your personal data, we are here to listen and assist. Our data protection team consists of local Malaysian staff who can assist you in Bahasa Melayu.